Refund Policy

01Digital delivery and final sale

Once your payment is verified we activate your licence on the email you provided and give you the installer. At that point the product has been fully delivered, so all sales are final and non-refundable.

This applies regardless of how much you use the software, including a change of mind or a workflow that turns out not to suit you.

02Before you buy

Because sales are final, we would rather answer questions before you pay. System requirements, features and setup are described across this site, and our WhatsApp line is open for pre-purchase questions.

03Delivery and activation problems

If we cannot deliver or activate your licence at all, and support cannot resolve it, we refund the payment in full using the original payment rail.

04Duplicate and incorrect payments

Accidental duplicate transfers, or amounts sent above the checkout price, are returned once verified. Send us the transaction reference and we will reconcile it.

05Third-party AI and payment charges

Charges billed by your AI provider, bank, exchange or wallet are outside our control and are not refundable by us.

06Subscriptions

Lifetime licences have nothing to cancel. Pro subscriptions can be cancelled at any time and simply stop renewing at the end of the paid period.

07Chargebacks and disputes

Please contact us before raising a dispute. Licences attached to a reversed or disputed payment are deactivated until the matter is resolved.