Digi WhatsApp — 24/7 AI Customer Support &
Digi WhatsApp is an autonomous AI sales and customer service agent that runs directly on your Windows desktop. It handles incoming customer inquiries, shares product catalogs, answers complex pricing questions, and registers orders directly into your local database 24/7.
Included in DIGI BIZ OS • Windows 10/11 • 100% Local Privacy • Zero Subscription Fees
Target Operating System
Windows 10 / Windows 11 (64-bit)
Execution Architecture
Local Native Binary + Air-Gapped Option
Licensing & Pricing
One-Time Lifetime (£50) — $0 Monthly Fees
Open Source Synergy
Combines with open-source AnythingLLM for deep PDF knowledge base lookups and local Whisper for instant audio transcription.
Business Problems Solved
- Stops missed sales opportunities during off-hours, weekends, and holidays.
- Eliminates repetitive manual customer support tasks and FAQ answering.
- Provides multi-language instant responses in English, Urdu, Arabic, Spanish, and 40+ languages.
- Syncs customer conversation transcripts directly with Digi CRM.
Who Is This Built For?
- 1E-commerce stores and Retailers taking orders via WhatsApp.
- 2Service businesses (Agencies, Clinics, Real Estate) scheduling client appointments.
- 3Global sellers requiring 24/7 instant multilingual response times.
Key Capabilities of Digi WhatsApp AI Sales Agent
Conversational Catalog & Ordering
Allows customers to browse products, select variations, and confirm orders directly in the chat thread.
Multi-Language Intelligent Routing
Detects customer language automatically and responds with natural, high-converting native phrasing.
Human Escalation Protocol
Seamlessly flags complex queries or VIP clients for manual human intervention with live sound alerts.
Desktop Native Runner
Runs stably on Windows with automatic session keep-alive and zero third-party per-message API markup.
How Digi WhatsApp AI Sales Agent Executes in DIGI BIZ OS
Message Reception
Customer sends an inquiry regarding pricing, product specifications, or service availability.
Contextual RAG Retrieval
The AI agent consults your local product documents and FAQ knowledge base to craft an accurate answer.
Conversion & CRM Sync
The agent secures the customer's contact/order details and automatically updates your Digi CRM pipeline.
Everything You Need to Know
Do I need official WhatsApp Business Cloud API or can I connect standard accounts?
Digi WhatsApp supports multiple connection adapters, including local Web session runners and standard API webhooks.
Can the AI understand audio voice notes sent by customers?
Yes. Integrated with offline Whisper speech recognition, it transcribes customer voice messages and replies contextually.
Can I customize the agent's tone and business knowledge?
Yes. You can provide system prompts, product spreadsheets, FAQs, and custom response guidelines in the settings.